Latest In: Digital Commerce

In First 24 Hours, Prime Day Generates 66% Revenue Lift For E-Commerce Retailers

Prime Day is no longer just Amazon’s baby: it’s transforming into a general shopping holiday, like Alibaba’s Singles…

News July 16
buildcom invasive product ads journey hijacking namogoo online journey hijacking

Build.com Boosts Conversion Rates By Removing Invasive Product Ads

Retailers may not be entirely aware of an ongoing e-Commerce threat: the presence of unauthorized product and promotional…

News June 10
customer data customer feedback customer service customer service agents

How FabFitFun Leveraged Granular Feedback To Improve Customer Service

While FabFitFun has expanded its customer service department from approximately 20 agents to 200+ agents over the past…

News June 5
artificial intelligence farmstead online grocery predictive analytics retail innovation smart shopping list

Farmstead Launches Predictive Behavior-Based ‘Smart Shopping List’

Farmstead, an online grocer of locally sourced produce based in San Francisco, has introduced a Smart Shopping List…

News May 2
cormac kinney exclusive q&a flont jewelry jewelry as a service trybeforeyoubuy

CEO Q&A: How Flont Crafted A ‘Jewelry As A Service’ Experience Via Exclusive Partnerships

The rise of “try-before-you buy” and subscription-based business models has hit just about every corner of retail, including…

News May 1
drones Google retail innovation

Google Drone Subsidiary Receives FAA Approval For Delivery Business

Google subsidiary Wing Aviation LLC has become the first drone operator to receive government approval as an airline,…

News April 24
baby registry babylist content data Executive Q&A natalie gordon product sourcing

Exclusive Q&A With Babylist CEO: How Video Content And Multi-Retailer Data Spur Registry Growth

Last year’s bankruptcy and liquidation of Toys ‘R’ Us shook up the toy industry, but the simultaneous closure…

News April 17
anheuserbusch carolyn brown ecommerce retail partnerships shoptalk19 zx ventures

Exclusive Q&A: How Anheuser-Busch Taps Online Beer Sales Via Retail Partnerships

As many as 28% of U.S. consumers don’t realize that they can buy beer online, which helps explain…

News April 3
brendan gualdoni ecommerce Executive Q&A express shoptalk19

Exclusive Q&A: How Express Caught Up To E-Commerce Competition After A Late Start

As a retailer that started its e-Commerce business relatively late, only launching its web site in 2008, specialty…

News March 27
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank