Gap Launches Cross-Brand Loyalty Program Featuring Branded Credit Card and Experiential Rewards
Gap Inc. has launched Encore, a rebranded loyalty program that will draw on the company’s file of nearly…
News February 24
Latest In: Digital Commerce
What the 2025 Holiday Return Season Revealed about Retail’s Fraud Problem
The 2025 holiday season delivered the first trillion-dollar holiday in U.S. retail history, with online spending alone hitting…
Executive Viewpoints February 24
Bath & Body Works Store Debuts on Amazon
Bath & Body Works (B&BW) has launched an official store on Amazon, making its body care and home…
News February 20
UPDATE: Albertsons, Williams Sonoma Join Target, Adobe in Testing ChatGPT Ads
[Update as of Feb. 20, 2026] Albertsons and Williams-Sonoma, Inc. (parent company of Williams Sonoma, Pottery Barn, West…
News February 20
Designing a Smarter Logistics Network: The Hidden Growth Lever Most New Brands Overlook
For emerging retail brands, logistics is often seen merely as a cost center, a function to be negotiated…
Executive Viewpoints February 20
Associated Wholesale Grocers Adopts Forecasting and Fresh Optimization Solution
Associated Wholesale Grocers (AWG) has selected Relex solutions that are designed to optimize distribution center forecasting and replenishment,…
News February 19
Ikea Plans 10 New U.S. Stores in 2026
Ikea U.S. will open a total of 10 new stores in 2026, including its first location in Oklahoma…
News February 19
The Returns Blind Spot: Why Retailers Lose Customers After Checkout
Every holiday season, retailers pour resources into making their checkout experiences accessible. They audit shopping carts, test payment…
Executive Viewpoints February 19
AI Isn’t the End of In-Store
Amazon CEO Andy Jassy recently made headlines for telling investors he believes AI will accelerate the decline of brick-and-mortar stores.…
Executive Viewpoints February 17Featured
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