7 Stories that Shaped 2023 — and What They Foretell for 2024
The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…
Features December 21
Latest In: AI & Machine Learning
FTC Imposes 5-Year Ban on Rite Aid’s ‘Reckless’ Use of AI-Based Facial Recognition
The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming…
News December 20
How AI is Being Utilized in the Last-Mile Logistics Space
Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts,…
Executive Viewpoints December 19
Ecommerce’s AI Playbook: Data, Personalization and Scalability
Once upon a time, finding the perfect product online was like wandering the aisles of a library without…
Executive Viewpoints December 18
Kroger Cooks Up Shopping Integration with GE Appliances
More than 150,000 owners of select GE Appliances can now view seasonal recipes on their oven’s and range’s…
News December 14
Redefining the Post-Checkout Moment to Build Shopper Loyalty
When it comes to retail strategies, most brands place an emphasis on the pre-purchase experience, from crafting eye-catching…
Executive Viewpoints December 14
Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs
Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to…
Executive Viewpoints December 13
As the Holidays Approach, it’s Time to Rethink Retail Pricing Methodology…and AI Can Help
According to this recent consumer survey from McKinsey, the holiday shopping period will be longer than in previous…
Executive Viewpoints December 12
Retail Logistics: Boosting Efficiency and Productivity
The retail industry is facing exceptional challenges in this post-pandemic era. Customers are more demanding, less loyal and…
Executive Viewpoints December 4Featured
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