Latest In: AI & Machine Learning

Amazon best buy bnpl Dan Kraemer Google IA Collaborative Kerrygold Nike NVIDIA Safeway starbucks

Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

We are past the point of conjecture about whether AI will upend the retail industry; it already has.…

Executive Viewpoints April 11
AI discovery tool curated shopping eBay Ebay Shop the Look fashion gen AI generative AI responsible AI
Ebay's new Shop the Look tool uses AI to help shoppers find new fashion.

Ebay Debuts AI-Powered Fashion Curation Tool

Ebay has launched Shop the Look, a new AI-powered curation tool for fashion shoppers. U.S. and UK shoppers…

News April 10
ai Amazon artificial intelligence data exchange digital minimalism digital wellness Featured Google Meta privacy legislation Retail ThinkTank (2024) Retail ThinkTank: Business Agility & Innovation (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) social media surveillance capitalism tiktok tracking metrics
Cost of Convenience film thumbnail.

The Dark Side of the Surveillance Economy and What Retailers Should Do About It

Businesses across the spectrum have benefited hugely from the rise of the “surveillance economy” — the business of…

Features April 10
Accenture AI assistant best buy chatbot gen AI generative AI google cloud Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024) Virtual Assistant
Best Buy is rolling out new gen AI assistants for customers and employees with help from Google.

Best Buy Adds Generative AI to its Customer Service Toolkit

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service…

News April 9
customization Luigi Marandola privacy Visa

Next-Gen Co-Brand Cards are Tailored to You, by You

In a world filled with loyalty offers, it’s all about offering the right rewards and experiences at the…

Executive Viewpoints April 9
cdp Forbes MMH optimove pini yakuel

Retailer Lessons from iGaming Companies

Retailers are always looking to improve their game, with an eye to increasing sales, reducing costs and maximizing…

Executive Viewpoints April 5
Amazon Amazon Brand Registry Amazon Counterfeit Crimes Unit Brother champion Coach Coalition for Trusted Reviews DECA expedia Featured Glassdoor Prada Retail ThinkTank (2024) Retail ThinkTank: Ecommerce Strategy (2024) Retail ThinkTank: featured in ecommerce strategy (2024)

How Amazon’s Anti-Counterfeit Unit Keeps Fake Products off its Site

Last year, Amazon identified, seized and disposed of 7 million counterfeit products worldwide. That’s certainly impressive, but what’s…

Features April 2
Anar Mammadov Senpex Technology

Urban Efficiency: Strategies for Streamlining Last Mile Delivery Amid Growing Congestion

Recent reports show that traffic delays cost U.S. drivers an average of 51 hours of lost time in…

Executive Viewpoints March 28
Google image generation virtual try-on zero-party data

Google Personalizes Shopping Experience Using Customer’s Ratings and Brand Preferences

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize…

News March 27
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank