Latest In: AI & Machine Learning

Gelson's Markets Upshop

Gelson’s Adopts Data-Driven Store Operations Solution

Gelson’s Markets has partnered with Upshop as part of an initiative to better use data, AI and operational…

News July 7
google cloud Incisiv Manhattan Thomas Lichtwerch

Closing the Checkout Gap: Boosting Revenue and Customer Loyalty

In the past few years, retailers have made steady progress across the customer journey. As lines between channels…

Executive Viewpoints July 4
chatgpt Google Google Gemini instagram lily ai online search Perplexity Purva Gupta tiktok

Can AI Fix the Online Search and Discovery Experience?

Have you ever wondered why it’s so easy for your shopaholic best friend to find the perfect pair…

Executive Viewpoints July 3
amazon prime day Black Friday chatgpt Featured Grok Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) Holiday ThinkTank: Featured in Customer Experience (2025) Perplexity resale Salesforce

Salesforce Global Holiday Forecast: AI Will Drive $1.6 Trillion in In-Store Sales

AI already has affected shopping habits for large numbers of consumers, and its ability to make hyper-personalized product…

Features July 2
Amazon best buy Marketplaces mckinsey Moloco retail media StockX Target Tim O'Malley Walmart

From Hidden Gems to Bestsellers: How Machine Learning is Reshaping Online Retail Marketplaces

The evolution of ecommerce has seen traditional retailers such as Walmart, Target and Best Buy embrace the marketplace…

Executive Viewpoints June 27
back-to-school Featured Holiday ThinkTank (2025) Holiday ThinkTank: Marketing & Advertising (2025) pwc

PwC Back-to-School Survey: To Stretch Their Budgets, 37% of Parents will Only Buy Items on Sale

A back-to-school (BTS) spending survey conducted in May by PwC has some good news for retailers: shoppers are…

Features June 27
Celonis click-and-collect customer experience improvements data access data and analytics data insights Featured Holiday ThinkTank (2025) Holiday ThinkTank: Featured in Omnichannel & Fulfillment (2025) Holiday ThinkTank: Omnichannel & Fulfillment (2025) IKEA Ingka Group process mining
Ikea store exterior

How ‘Process Mining’ Refines Ikea’s Rich, Plentiful Data so it Can be Put to Use

Last year, 650 million people across 30 countries visited an Ikea store, and the company’s website attracted more…

News June 26
Alexa chatgpt Darin Archer google assistant instagram Perplexity SIRI tiktok yottaa

From Mobile Excellence Today to AI-Driven Commerce Tomorrow: Staying Relevant in the New Retail Reality

Ecommerce brands today face a critical junction. Rapid shifts in consumer behavior, combined with accelerating technological innovation, require…

Executive Viewpoints June 26
Amazon ar Element Holiday ThinkTank (2025) Holiday ThinkTank: Customer Experience (2025) Lowe's rfid starbucks Target Walmart zebra

Walmart Deploys AI-Powered Task Management and Translation Tools for Associates

Walmart is in the process of deploying AI-powered tools to meet key store associate requirements, including a task…

News June 25
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank