Latest In: AI & Machine Learning

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Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner

Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting…

Features September 18
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A Better Return on Returns: How Data is Redefining B2B Resale Strategies

Gone are the days when retailers relied on spreadsheets, emails and phone calls to offload customer returns and…

Executive Viewpoints September 17
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Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes

Let’s face it: Strong relationships are easy to maintain when everything runs smoothly – when orders are fulfilled…

Executive Viewpoints September 16
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DSW Steps into Retail Media Arena with Debut of ‘Front Row Connection’

DSW Designer Shoe Warehouse has stepped into the retail media arena with the debut of Front Row Connection,…

News September 11
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C-Store Delivery Platform Vroom Adopts Instacart’s Retail Media Solution

Vroom Delivery, an ecommerce platform serving 3,500 convenience stores nationwide, has partnered with Instacart to deploy its Carrot…

News September 11
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Exclusive: Walmart Beefs up Digital Insights in its Quest to Become ‘America’s Favorite Place to Shop’

There’s been talk for some time about the collapse of the traditional “funnel.” Consumers no longer move along…

Features September 11
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How Brands are Rethinking Pricing Strategy Amid Tariff Uncertainty

Brands are being squeezed like never before. On one hand, federal trade policy is causing the price of…

Executive Viewpoints September 11
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Albertsons Debuts Google Cloud’s AI-Powered Conversational Commerce Agent

Albertsons will be the first retailer to bring the new Google Cloud Conversational Commerce agent to market via…

News September 10
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How Conversational AI is Shifting SMS from a Marketing Tool to a Service Channel

From the moment that it became socially acceptable (and technically possible) to send marketing text messages, brands have…

Features September 9
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