Latest In: AI & Machine Learning

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Amazon new Help Me Decide tool uses AI to assist customers deciding between similar products.

Amazon Looks to Simplify Shopping with New ‘Help Me Decide’ AI Tool  

Amazon has long been known as the Everything Store, and while the platform’s wide selection is one of…

News October 23
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This store associate could become even better with the help of AI.

Why Stores Could Benefit from AI’s Reshaping of Ecommerce

Retailers will be forgiven if their heads are spinning after this turbulent year of near-constant shifts in the…

Features October 23
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Travis Hess, CEO of Commerce on the Retail Remix podcast.

Listen Now: AI Answer Engines and the New Rules of Ecommerce 

AI will drive $260 billion in global online sales and $1.6 trillion in in-store sales this holiday season, according to Salesforce. Not…

Features October 22
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Agentic Commerce: The Inevitable, but Narrow, Future of AI Shopping

The future of shopping is supposed to look like this: you tell your AI agent — whether powered…

Executive Viewpoints October 20
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Google's new virtual try-on-me, not available for footwear.

As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience

As consumers increasingly begin their shopping journeys with conversational AI tools like Google’s Gemini, ChatGPT and Perplexity, there’s…

Features October 16
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There’s a Plague of Fake AI Reviews Coming – are Retailers Ready?

Nearly 95% of consumers check online reviews before purchasing a product or service. They provide a valuable signal…

Executive Viewpoints October 16
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NRF Forecasts Nearly $850 Billion in Returns in 2025, Slight Decrease from 2024

The National Retail Federation (NRF) is forecasting a 15.8% return rate in 2025, totaling $849.9 billion, according to…

News October 15
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The Widening Gap Between Brand and Performance Marketing is Holding Retailers Back — and How to Fix It

The divide between brand and performance marketing is costing retailers revenue. Against today’s collapsed marketing funnel, the old…

Executive Viewpoints October 15
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Walmart and Sam's Club will join ChatGPT's Instant Checkout later this fall.

Walmart Becomes Latest Retailer to Join ChatGPT’s Instant Checkout

Walmart will join Shopify, Etsy and Salesforce in linking its online catalog with the new ChatGPT Instant Checkout,…

News October 14
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