Latest In: AI & Machine Learning

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DoorDash is among the first to test a new agentic ordering experience in Google Gemini.

DoorDash, Uber Test Out True Agentic Ordering in Google Gemini

Imagine if your weekly grocery shop was as simple as pressing one button? The word “agentic” has been…

News March 3
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7 Ways Retailers Should Prepare their Sites for the Rise of AI-Powered Buying

AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases…

Executive Viewpoints March 3
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Payments, Fraud and AI: Why Retailers Can’t Afford to Ignore AML in 2026

For anyone working in online retail, 2026 is shaping up to be a year of major change. Customers…

Executive Viewpoints March 2
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The Hidden Surge in Sales Promotion Fraud: What Retailers Must Prepare For in 2026

Sales promotions (i.e. cashbacks, rebates, trade-ins and incentive rewards) have long fueled sales growth and differentiation in consumer…

Executive Viewpoints February 27
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Super Bowl Spikes, Everyday Risk: Why Peak Events Expose Retailers’ Fake‑ID Weak Spots

While retailers spent most of Super Bowl Sunday worrying about keeping chips, wings and beer on the shelf,…

Executive Viewpoints February 26
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What the 2025 Holiday Return Season Revealed about Retail’s Fraud Problem

The 2025 holiday season delivered the first trillion-dollar holiday in U.S. retail history, with online spending alone hitting…

Executive Viewpoints February 24
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ChatGPT now has ads and Target is one of the early test partners.

UPDATE: Albertsons, Williams Sonoma Join Target, Adobe in Testing ChatGPT Ads

[Update as of Feb. 20, 2026] Albertsons and Williams-Sonoma, Inc. (parent company of Williams Sonoma, Pottery Barn, West…

News February 20
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Designing a Smarter Logistics Network: The Hidden Growth Lever Most New Brands Overlook

For emerging retail brands, logistics is often seen merely as a cost center, a function to be negotiated…

Executive Viewpoints February 20
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Consumer Research: Mass Retailers’ 79% Grocery Penetration Matches Traditional Supermarkets for First Time

Affordability challenges are reshaping U.S. consumer buying habits for grocery shopping, according to the latest Dunnhumby Consumer Trends…

Features February 18
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