Retail TouchPoints

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Bot Rot: 5 Reasons Why Retailers Need to Ensure Products Go to People

In early 2022, a top 10 footwear brand dropped an exclusive line of sneakers. Traffic to the site soared. The sneakers sold out. On the surface, everything went as planned.…

Executive Viewpoints September 12

Is Loyalty Created in the Post-Purchase Experience?

Featuring: Amit Sharma, Narvar When we think of customer experience, the awareness, education and engagement stages of the shopping journey come to mind. In fact, merchants tend to focus on…

September 12
Instacart Acquires Ecommerce Platform to Empower Local and Independent Grocers

Instacart Acquires Ecommerce Platform to Empower Local and Independent Grocers

Instacart has acquired Rosie, an ecommerce platform serving local and independent grocers, wholesalers and retailers, as Instacart seeks to build on its commitment to smaller businesses in addition to expanding…

News September 9

The D2 Summit: Where Finance and Tech Leaders Can Tackle Web 3.0

Corporate executives are prioritizing digital transformation — even ahead of tackling market and economic instability and accelerating growth for their businesses, according to a new survey conducted by Decentralization Deciphered…

News September 9
Vera Bradley has launched a new resale site with the help of ThredUP.

On, Vera Bradley Expand ESG Efforts with New Resale Programs

Performance sportswear brand On and baggage brand Vera Bradley have both debuted new resale programs — powered by Trove and ThredUP, respectively — to further their ongoing sustainability efforts. Vera…

News September 9

Teamsters Create Division Focused on Unionizing Amazon Warehouses

The Teamsters Union has formally launched its Amazon Division, a new arm of the organization dedicated to unionizing Amazon employees. The Amazon Division, which will be led by Secretary-Treasurer and…

News September 9

Survey: Consumers Want Easy Access to Apparel Sustainability Info

The apparel industry’s enormous global environmental impact has made it a primary focus of sustainability efforts, and consumers — or at least a significant portion of them — want to…

Features September 9

Winning in the Turns: Maximizing Working Capital in the Face of Recession

Good sales hide a multitude of sins. This has been true for many companies in the recent past, especially during last year’s rapid consumer spending recovery.  Today, however, the reverberations…

Executive Viewpoints September 9

The Power of Network Data in Retail: The Missing Piece to Improving Customer Experience

After multiple years of pandemic-induced ecommerce shopping, consumers are flocking back to in-store retail. According to Mintel’s report on the State of Retail and E-Commerce in 2022, twice as many…

Executive Viewpoints September 9
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