Retail TouchPoints

Latest Posts

UX Won’t be About Humans for Long

At this point, most brands have a solid grasp of the theory behind user experience (UX). It means making it easy for users, buyers or readers to interact with a…

Executive Viewpoints November 18
Is retail ready for crypto payments?

Is Retail Ready for a World Where Crypto is just Another Way to Pay?

Not too long ago, the thought of walking into a store and buying a pair of jeans with Bitcoin or any other kind of cryptocurrency would have sounded like science…

Features November 18
Facebook Marketplace amps ups its resale experience

Facebook Marketplace Beefs up Fashion Offerings with Ebay, Poshmark Integrations

In the world of online resale, Facebook Marketplace is often overlooked amid the plethora of other platforms focused on distanced selling, but Marketplace is a hugely popular platform for the…

News November 17

Levi’s Develops AI-Powered Internal ‘Superagent’

Levi Strauss & Co. has embraced AI-powered technology from Microsoft as the denim retailer continues its efforts toward becoming a DTC-first brand. The latest solution is a new Azure-native orchestrator…

News November 17

Bombas Opens Third Brick-and-Mortar Store in Austin

Bombas has moved into owned physical retail quickly, opening its third new store in the space of a month at The Domain in Austin, Texas. This follows the October 2025…

News November 17

UPDATE: Ford to Sell Pre-Owned Vehicles via Amazon Autos

[Update as of Nov. 17, 2025] Ford Motor has made certified pre-owned (CPO) vehicles available for sale in Los Angeles, Seattle and Dallas on Amazon Autos, with plans to add…

News November 17

Fear Not the ‘Insult Rate’: How AI Optimizes Returns and Keeps Consumers Loyal

When honest consumers have a legitimate return denied, the experience can be a sledgehammer to their loyalty. It’s a situation that retailers rightfully dread, and it’s one that compounds a…

Executive Viewpoints November 17

What DoorDash Plans to Deliver Next 

Featuring: Fuad Hannon, VP of New Verticals, DoorDash DoorDash has come a long way from delivering takeout. Today, it’s a platform for everything local — powering delivery, fulfillment and retail…

Podcasts November 17

Update: Amazon Haul Debuts in Canada

[Update from Nov. 14, 2025] Amazon Haul, the low-price marketplace introduced in the U.S. in November 2024, has expanded to Canada. Available through the Amazon Shopping app, Amazon Haul will…

News November 14
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank