Retail TouchPoints

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Do You Know What Your Product Page is Saying?

AI isn’t just reading your product pages — it’s learning from them. Every word, image, review and spec on a PDP becomes training data that shapes how you’re found, described…

Executive Viewpoints November 25

The North Face Opens New Global Flagship in NYC

The new store is part of the company's strategy to create more immersive retail experiences that connect its physical and digital presence, according to Chief Marketing Officer Dennis Seydel.

News November 24

H&M Brings Pre-Loved Assortment to Beverly Hills with New Concept Store

H&M has opened its newest concept store in Beverly Hills, Calif., featuring fashion-forward womenswear and H&M Pre-Loved, the retailer’s resale collection. The 5,000-square-foot store, inspired both by H&M’s Scandinavian heritage…

News November 24

Kohl’s Interim CEO Michael Bender Formally Takes Over Top Spot

Kohl’s has made Michael Bender’s position as interim CEO permanent following a comprehensive search for a new leader by the retailer’s board. Bender was named interim CEO in May 2025…

News November 24

Hibbett Boosts Email Revenue 46% Per Send with AI-Powered, Highly Targeted Creative

Athletic fashion retailer Hibbett faced a challenge that’s familiar to many marketers: getting lost amid the flood of promotional emails in customers’ inboxes. But by combining modules of a Movable…

Features November 24

Retail’s Most Expensive Blind Spot: Balance on Hand and On-Shelf Availability

If you run a retail business, you already know your numbers may not tell the truth, or at least not the whole truth. Your system says you have the product.…

Executive Viewpoints November 24

How Google Is Redefining the Shopping Journey 

Featuring: Lilian Rincon, VP of Shopping Experiences, Google Google has always played a central role in the shopping journey, but it isn’t a retailer or even a marketplace. In fact,…

Podcasts November 24
REI is getting back into the travel biz with Intrepid Travel

REI Partners with Intrepid Travel to Relaunch Trips

REI is re-entering the travel business through a new partnership with Intrepid Travel less than a year after shutting down its Experiences division.

News November 21
Target integrates its app with ChatGPT

Target Joins the ChatGPT Bandwagon Just in Time for Black Friday

Consumers will be able to discover and shop items from Target inside ChatGPT, just in time for the holiday season’s biggest weekend. Next week, Target will launch a beta test…

News November 21
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