Retail TouchPoints

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Bonus: A Brief Ode to the Joy of Shopping

Featuring: Nicole Silberstein, Host of Retail Remix & Editor in Chief of Retail TouchPoints As a final send-off to the year, host Nicole Silberstein shares some off-the-cuff thoughts on something…

Podcasts December 23

Zales Opens 4 Stores in New Format, Plans 2 More in 2026

Jewelry retailer Zales has opened four stores in its new “The Edit” format, with plans to open two additional stores by early next year. The redesigned store spaces feature open…

News December 22

UPDATE: TikTok Parent Agrees to Sell U.S. Operations to Investor Group

[Update as of Dec. 22, 2025] TikTok has reportedly signed on to a deal approved by President Donald Trump in September 2025 that would limit ByteDance — TikTok’s Chinese owner…

News December 22

Instacart Settles FTC Lawsuit, Will Pay $60 Million in Customer Refunds

Instacart will refund $60 million to consumers to settle allegations brought by the Federal Trade Commission (FTC). The FTC had alleged that Instacart charged for membership in its paid Instacart+…

News December 22

Smarter and Faster: How Gen AI Is Already Changing In-Store Retail Operations

You walk into a large home improvement store looking for a washer assembly to fix your kitchen faucet (and, let’s be honest, a few tips from the staff on how…

Executive Viewpoints December 22

Starbucks Baristas Take Strike to Company’s Seattle HQ as Labor and Political Support Expands

Hundreds of members of the Starbucks Workers United union, who have been on strike since Nov. 13 as part of the Red Cup Rebellion over what the union claims are…

News December 19

Pacsun Plans to Open up to 35 New U.S. Stores by 2029

Youth-oriented retailer Pacsun will add to its U.S. store count for the first time in nearly two decades, with plans to add 20 to 35 brick-and-mortar locations over the next…

News December 19

The Connected Forecourt: How Fuel Retailers are Turning Stations into Shopping Destinations

Fuel and convenience retail is changing fast. The traditional forecourt is no longer just a place to fill up and leave; it’s evolving into a connected, customer-first retail hub that…

Executive Viewpoints December 19

Fanatics Expands Loyalty Program’s Earning and Spending Opportunities Beyond its Ecosystem

Global sports platform Fanatics has partnered with Pointsville to make FanCash — the “currency” of its Fanatics ONE loyalty program — more easily available for use in customized campaigns and…

News December 18
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