Retail TouchPoints
Exclusive Q&A: Why Retailers Should Leverage the Power of Dynamic Pricing
Featured
Latest Posts
With Shopping Trips Down, Retailers See Redemption Rates Soar On Work Targeted Promos
Fueled by rising gas prices and a slow economy, more consumers are shopping near work or on their commute route, according to recent research. In the August 2008 Consumer Intentions…
News September 11Brand Keys CEO: Gap’s Soft Comp Store Sales Indicative Of Wider Branding, Cross-Channel Failures
Gap Inc. posting an 11% same store sales drop for the month of July wasn’t a huge shock to retail industry watchers, but one analyst in particularly has been extremely…
News September 4
Skiwear Brand Spyder Gears Up For Growth With SaaS Solutions
Spyder Active Sports is poised for growth using Epicor Retail’s Software as a Service (SaaS) solution to provide merchandising, POS, sales audit and analytics tools for its growing specialty skiwear…
News September 4JCPenney Offers New Rewards Program
JCPenney customers can now earn reward points and receive special members-only benefits in-store, online, or via catalog, each month via the JCP Rewards program. JCP Rewards members automatically receive points…
News August 28Track Customer Feedback And Improve Innovation To Increase Loyalty and Satisfaction
Best-in-class companies increased customer satisfaction by 26 percent and customer retention by 26 percent in 12 months, as reported by Aberdeen Research in a recent study titled Customer Feedback Management:…
News August 28
Rich Internet Apps (RIA)s Give Retailers New Window Into Customer Experience
Customers may see them as cool new technologies that offer different views of products and shopping carts. But retailers are seeing Rich Internet Applications (RIAs) as a way to improve…
News August 28Strategies to Optimize Cross-Channel Engagement With Mobile and Email Marketing
Industry experts share insights at Customer Engagement Conference Creating a sense of shopping urgency, offering exclusive online engagement, and viewing opt-outs as a time for opportunity are just some of…
News August 21
Location Optimization Boosts Bottom Line For Store Openings, Remodels
By optimizing its locations, an Atlanta-based restaurant chain discovered it could improve average store-over-store sales volume by 43 percent, from $2.2 million to $3.1 million. That’s just one example of…
News August 21
Harvard Professor John Quelch Chats On Economy’s Impact On Retailers
John Quelch knows branding and knows retail. Never one to shy from informed controversy on those topics, his recent writing on pricing and the Starbucks expansion trouble attracted a good…
News August 21
Latest Podcasts
Latest Resources
