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Douglas Cosmetics Gets Customer Service Facelift With Recent POS Make Over

Focused on the nurturing the needs and wants of its customers, Westport, CT-based Douglas Cosmetics, the largest cosmetics and fragrance retailer in Europe, is familiar with the sweet smell of…

News April 16

LoveSac Founder Shawn Nelson

After winning “The Rebel Billionaire,” see how LoveSac Founder Shawn Nelson beats the stuffing out of the furniture industry with cool cross channel efforts and in-store ambiance in 20+  stores…

Executive Viewpoints April 15

New Studies Validate Wins From Retailers Who Synch Cross-Channel Strategies

  Multi-Channel is a hot topic among retail research firms who note that best-in-class retailers are pumping up their efforts to reach today’s consumers in the most comprehensive manner. Aberdeen…

News April 9

Which Retailers Are Winning In The Blogosphere? New Research Tracks Consumer Generated Buzz

  Value retailers such as Costco and BJ’s Wholesale Club with reputations for selling quality merchandise at low prices are benefitting from positive buzz in the blogosphere. The two wholesales…

News April 9

richrelevance

Concept: Most e-commerce retailers are familiar with the science of product recommendations. richrelevance has created an addition to its SaaS platform called myrecs, which uses more data to recommend more…

News April 8

iPhone Apps Provide Retailers With New Ways To Connect with Consumers

Dating back to the days of its first release in July 2007 — when it sold one million units in just the three days — the Apple iPhone has been…

News April 2
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The Employee As An Extension of the Brand: Container Store Study

Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry execs get plugged in to the latest news and…

News April 2

Re-Courting Customers For Winback Strategies Requires Right Access To Data

One of the toughest areas of retailing to define is customer value. The reason is because recency and frequency can change radically within a short period of time. When is…

News March 26

Predictive Research Points to Price-Sensitive Retailers for Near-Term Sales Hikes

Aeropostale, Family Dollar and Sam’s Club are three of the retailers “almost certain” to see sales increases over the next 75 days, according to predictive analysis reported in the ForecastIQ…

News March 26
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