Retail TouchPoints
Judge Orders Tariff Refunds Following Supreme Court Ruling
Featured
Latest Posts
ShopNBC Launches New M-Commerce Platform
ShopNBC, lifestyle brand in electronic retailing, today announced the launch of new mobile e-commerce capabilities, as well as version two of its ShopNBC iPhone application. Both initiatives are designed to…
News February 10Social Commerce, Demand Intelligence Among IDC’s Top 10 Retail Predictions
Focused on providing new strategies to optimize the value of IT in 2010, IDC Retail Insights unveiled its Top 10 Predictions for the retail industry. The report explores several hot…
News February 4Harvesting Loyalty Via Facebook: Give Customers Their ‘15 Minutes of Fame’
Tapping the community vibe on Facebook, some retailers are taking a page from Hollywood’s playbook, giving their “fans” 15 minutes of fame while simultaneously leveraging key CRM strategy. Let’s talk…
News February 4New Keynote Study Says Mobile Commerce Still in Infancy
Best Buy ranked number one in mobile home page performance, according to a recent study conducted by Keynote Competitive Research, the industry analysis group of Keynote Systems, provider of on-demand…
News February 4Abercrombie & Fitch and Hollister Go Mobile with Digby
Abercrombie & Fitch has taken its brands to the mobile channel. The retailer has enlisted mobile commerce solutions provider, Digby, to build, manage and operate mobile storefronts for both its…
News February 47 Ways to Innovate During Recession
By Andrew Razeghi, Professor, Kellog School of Management, Northwestern University Moments of economic turbulence provide the unique opportunity to start new businesses, launch disruptive new products, and strengthen customer loyalty…
News February 4Solution Spotlight: M-DOT Network Platform Streamlines Coupon Usage
Concept:The couponing industry is moving into the digital age as numerous Web, mobile, and device-oriented solutions are now in place to deliver digital content. The problem is there is not…
News February 36 Big Ideas for a New Decade in Retail
By Doug Stephens, President, Retail Prophet I had coffee recently with a friend who works in the mobile technology sector. We were talking about how much progress had taken place…
News February 3Macy’s, HSN, Sony Top Online Customer Satisfaction Charts From Foresee Results
Coming off the most critical selling period of the year in e-retail, U.S. retailers have been given an unexpected gift — an uptick in customer satisfaction. The 2009 ForeSee Results…
News January 28
Latest Podcasts
Latest Resources
