Retail TouchPoints

Latest Posts

Woot, Gilt.com Other Social Sites Proving To Be Sticky For Shoppers

By George Anderson, Editor, RetailWire Editor’s Note: This article is an excerpt from one of RetailWire’s recent online discussions. Each business morning on RetailWire.com, retail industry execs get plugged in…

News April 1

Facebook Changes Opt-In Settings for Brand Pages

Facebook has proven to be an online goldmine for retailers. With the opportunity to increase customer engagement and brand enthusiasm, the platform has become an avenue to reach customers where…

News April 1

Insights On Social Shopping, Mobile Engagement Shared By OfficeMax, Wet Seal On Retail 3.0 Agenda

Retailers looking for real world examples of how social shopping and mobile messaging can drive revenue and consumer satisfaction have a new platform for education. The Retail 3.0 Virtual Conference…

News March 25

Putting Surveillance Video To Work To Monitor Customer Satisfaction

By Eric White, Director of Retail Strategy, Wren Solutions Customer delight and customer misery have very different influences on company stock performance, as pointed out by Jon Picoult, Founder of…

Features March 25

Cornell-Mayo Taps 3rd Party Mobile POS App For iPod Touch

Cornell-Mayo Associates (CMA) recently introduced Omniexpress, a new POS solution designed to provide mobile POS in a pocket-sized handheld device. Omniexpress combines CMA’s Omnistore POS application, used by numerous Tier…

News March 25

GameStop Revamps Loyalty Efforts

Video game retailer GameStop said it will begin testing a revamped loyalty program in May. It will also expand its downloadable offerings, according to a March 18 earnings call for…

News March 24

New Research Says Social “Fans” Spend More

Social media marketers looking for an indication that their efforts are helping the bottom line will be encouraged by findings that social friends and followers feel more inclined to purchase…

News March 24

Power Reviews Launches Review Champion to Optimize E-Commerce Search & Traffic

Customer Reviews and Social Commerce solutions provider Power Reviews has launched a new addition to its product porfolio, Review Champion. The new solution was designed in partnership with site search…

News March 24

AutoTruckToys Boosts Average Order Value 40% By Adding Offer Engine

Tapping the power of customer reviews and recommendations, online car accessories retailer AutoTruckToys sought to deliver an enhanced customer experience by giving Web site visitors targeted, relevant offers. Serving the…

News March 18
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank