Retail TouchPoints

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Retailers Share Predictions, Expectations At 100th NRF Convention

CEOs, CIOs, CMOs and other top executives from the most influential retail companies are poised to share insights and expertise with their retail peers at the 100th Annual National Retail…

News January 7

Conversational Marketing Delivered Across Multiple Channels Reaches Next-Gen Shoppers

Q&A with Stephan Dietrich, President, North America, Neolane In an era where personalized experience reigns supreme, retailers are challenged to deliver enhanced customer engagement at every possible touch point. Retail…

News January 7

Oracle Completes Acquisition of ATG

Oracle Corp. announced yesterday that it has completed the acquisition of Art Technology Group (ATG). In a webcast on January 6, 2011, Oracle and ATG executives jointly explained the strategic…

News January 6

DemandTec Enhances Softline Expertise With AIS Acquisition

DemandTec is expanding its support for short lifecycle categories and softlines with the acquisition of Applied Intelligence Solutions (AIS). “Adding AIS’s advanced pattern recognition science, domain expertise, and technology to…

Features January 3

Defy Customer Defection: 3 Steps to More Relevant Customer Communication

By Connie Hill, Founder and President, VeraCentra Lack of relevancy advances customer defection. A recent study revealed that 63% of consumers have abandoned, or are considering abandoning a brand altogether…

Executive Viewpoints December 30

Top Stories of 2010

As 2010 comes to a close, we wanted to thank you for your continued support and interest in Retail TouchPoints. 2010 was a telling year for the retail industry. The…

News December 30

Meet the Enemy: Price Comparison Apps

By Tom Ryan, RetailWire According to a recent article in the Wall Street Journal, a growing number of consumers are using smart phones inside retail stores to compare prices in…

News December 23

Top 11 Supply Chain Priorities For Retail Companies in 2011

Supply chain consultant Tompkins Associates has released its Top 11 Priorities for Profitable Growth in 2011 report, citing three key strategies retailers should focus on in the coming year: a…

Features December 23

The Changing Face of Retailer-Customer Engagement

By Patrick Simon Bouaziz, Chief Visionary Officer, ILoveVelvet In recent years, we’ve seen the Internet move from a communications medium in our side view to the forefront of everyday life,…

News December 23
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