Retail TouchPoints

Latest Posts

How To Successfully Leverage Facebook To Drive Commerce

Socially-driven features like Share-Within-Your-Network (SWYN) and Refer-a-Friend enable retailers to extend brand outreach by empowering enthusiasts to spread the word. Social Marketing-as-a-Service program provider Extole, founded in 2007, offers a…

Executive Viewpoints January 26

Adidas, Best Buy and Kraft Foods Test Digital Concepts with Intel

The Intel booth was abuzz with activity during the recent National Retail Federation annual convention in New York. Show attendees packed into the booth to view new proof-of-concept digital marketing…

Features January 26

TouchPoints TV: James Han, Tyco Retail Solutions

James Han, Tyco Retail Solutions Han describes Tyco’s continuing dedication and investment in the retail industry, through data-driven devices that are designed to minimize investments and lessen duplication of applications.…

News January 26

GNC Taps RedPrairie For Warehouse, Workforce Management

With 5,500 stores receiving merchandise from just three distribution centers, General Nutrition Centers (GNC) needed a warehouse management system with quick reflexes. GNC, the largest global specialty retailer of nutritional…

News January 25

TouchPoints TV: David Gruehn, Microsoft

David Gruehn, Microsoft Gruehn talks about retail industry trends and how Microsoft is working, along with partners, to bring retailers connected solutions that will allow shoppers to experience the same…

News January 25

Lands’ End, Orvis and Saks Fifth Avenue Among Top For Online Customer Service

In its 13th Annual Mystery Shopping Study, the etailing group has named nine retailers as the best performing among 100 merchants evaluated during Q4 2010. The entire list of top…

News January 24

Cabela’s Adds Mobile Commerce

As mobile commerce continues to expand rapidly, sporting goods retailer Cabela’s recently launched a new, mobile optimized web site for easy search and purchase. Key features of the new mobile…

News January 21

Starbucks, Disney and Guess Up The Ante With Mobile POS

With great speculation that 2011 will be the year of the “mobile wallet,” retailers continue to explore the most efficient ways to leverage smart phone capabilities in-store. Starbucks announced this…

News January 20

Microsoft Makes A Splash With Dynamics AX, CRM 2011

Specifically targeting midsize and enterprise specialty retailers, Microsoft has announced an updated version of its Dynamics AX for Retail to be released in February 2011. Made generally available in August…

News January 20
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank