Retail TouchPoints

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M2SYS Leverages Biometrics To Help Retailers Improve Loss Prevention

Concept:M2SYS provides biometric identification technology to retailers for workforce management and point of sale applications. By utilizing biometric technology, which identifies an individual by their physiological characteristics, RightPunch is designed…

News March 10

Q&A with Verlin P. Youd, SVP Sales & Marketing, SCOPIX

Compiled by Debbie Hauss Video analytics have become a vital component of many retail operations, providing the ability to track in-store activities and help retailers provide better customer service, improved…

Executive Viewpoints March 9

Hallmark.com Doubles Online Sales; Enhances Web Site Response Times During Peak Holiday Traffic

The 2010 holiday shopping season gave way to “signs of life” in the retail industry, as industry insiders noted a shift in holiday shopping. The online shopping season started earlier…

News March 9

Adidas Soccer, Golfsmith Tap SortPrice For Selling Via Facebook Store

More than 1,500 retailers, including Adidas Soccer, Golfsmith and Sharper Image, have chosen to open stores on Facebook using the SortPrice Store Application. SortPrice retailers have posed 7.6 million products…

News March 8
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TouchPoints Radio: Lori Schafer, SAS Institute

Schafer shares her insights about how social media analytics can help retailers predict future trends using the power of data. She advises retail organizations to “listen, engage and learn to…

News March 7

Microsoft Tag Makes Inroads At More Than 53,000 Stores

Shoppers at CVS and Walgreens, among many other stores, are now able to use their smart phones to scan Microsoft Tag 2D barcodes on Herbal Essences products. The Tags are designed…

News March 7

TouchPoints TV: Rob Garf, IBM

Rob Garf, Retail Strategy Leader, IBM Services Group Rob shares some of the insights IBM gleaned from its recent survey of 30,000 consumers worldwide. “Consumers are back in the game,”…

News March 4

Study Finds Retailers Responded To 68% Of Holiday Complaints Sent Via Social Media

By listening and proactively responding to complaints on the social web, retailers have an opportunity to turn disgruntled customers into brand advocates. Retail companies are embracing this notion, as they…

News March 4

SAS Looks To Integrate Marketing Management With Assetlink Acquisition

You’ve heard of category killers. SAS thinks it has a category creator. With the acquisition of marketing resource management pioneer Assetlink, SAS believes it has stretched beyond the standard marketing…

Features March 3
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