Retail TouchPoints

Latest Posts

Resilience is Key as Payments Acceptance becomes Mission-Critical

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most…

Executive Viewpoints January 15
Best Buy has undergone a 5-year complete overhaul of its business.

Inside Best Buy’s 5-Year Effort to Evolve with Today’s Consumer

One of the core values of Dick Schulze, Founder of Best Buy, was “learning from challenge and change” — a prescient insight from a retail leader who even back in…

Features January 14

How Smart Design will Shape the Future of Retail Media Networks

As retailers face the imperative of implementing a retail media strategy, the number of Retail Media Networks (RMNs) continue to grow. With a need to differentiate yet simplify their offering,…

Executive Viewpoints January 14

Buckle Adopts Aptos ONE POS to Bring Unified Commerce to 440+ Stores

The Buckle, Inc., will implement Aptos ONE as its new POS system to bring personalized and efficient interactions to every customer — and employee — in its 440+ stores across…

News January 14
CEOs of Macy's Inc, Bloomingdale's and Bluemercury discuss their company's future at the NRF Big Show.

Macy’s Leaders Answer 6 Big Questions About the Company’s Future at NRF

The leaders of Macy’s Inc.’s three retail banners — Macy’s, Bloomingdale’s and Bluemercury — took the stage together on Sunday, Jan. 13 at the NRF Big Show in NYC, offering…

Features January 13

Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise…

Executive Viewpoints January 13
retail-remix-podcast-episode-242

Why Creators are Creating a New World of Commerce

Featuring: Frank Dudley, Northwestern Universit Rodney Mason, LTK More than 50% of brands plan to increase budget spend on creators in 2025. While brand execs across categories agree that creators…

Podcasts January 13

AI Successes from L’Oréal, Lowe’s and Walmart Bring Context to the AI Conversation

Artificial intelligence has, not unsurprisingly, been a headline topic at the NRF Big Show, and NVIDIA is undoubtedly one of the companies leading the industry’s innovation in this sector. Typically…

Features January 13

How Dick’s Sporting Goods Fights Premium Sneaker Diversion with its Mobile App

The customer-facing mobile app for Dick’s Sporting Goods has come a long way since its debut in 2021. Initially focused on providing an easy way for athletes (Dick’s name for…

Features January 12
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank