Retail TouchPoints

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Website Bugs are Costing you Customers: Here’s How to Stop Them

Website hiccups can happen to the best of us. Just like when Ticketmaster released Electric Picnic sales without the loyalty code field available, e-store owners can fall short when they…

Executive Viewpoints February 20
Amazon's Inspire content feed, which is now defunct.

As TikTok Shop Expands to New Markets, Amazon Shuts Down Inspire Social Shopping Feed

While TikTok looks to offset a potential U.S. ban by expanding its ecommerce offering Shop to new markets, Amazon is reportedly giving up on its TikTok competitor Inspire, multiple sources…

News February 19
Lowblaws store banner

Loblaws Plans 80 New Stores in 2025 as Retailer Doubles Down on Discounting

As part of Loblaws’ plans to invest $2.2 billion (Canadian) this year, the supermarket retailer will open 80 new stores under a variety of banners, with approximately 50 of these…

News February 19
Michaels storefront

UPDATE: Michaels Taps Former Staples Canada Leader as CEO

[Update as of Feb. 19, 2025] Michaels has selected former Staples Canada CEO David Boone as its new Chief Executive, following the departure of CEO Ashley Buchanan, who left to…

News February 19
Mall interior illustrating the retail magic Rekon Retail tries to create.

Scaling Store Experiences: 4 Lessons from Rekon Retail

For Rebekah Kondrat, retail is magic. “A great experience, like a physical retail environment, can change someone’s day,” she said in an interview with Retail TouchPoints. That’s why Kondrat and…

Features February 19

Is China Taking Over the (Cyber) World?

Western countries have long dominated ecommerce and digital marketing, yet China’s influence in these areas has been growing rapidly in recent years. The global digital economy’s influential nature suggests that…

Executive Viewpoints February 19

4 Legal Considerations for Pop-Up Businesses in the Fashion Industry

Fashion brands are leveraging pop-ups to create buzz, showcase limited-edition collections and connect with customers in immersive, high-energy environments. Pop-ups offer unique advantages — generating hype, encouraging competition for exclusive…

Executive Viewpoints February 19

North Carolina Amazon Warehouse Workers Reject Unionization

In a vote last week, employees at an Amazon warehouse in Garner, N.C. voted 2,447 to 829 against joining an employee-led union, Carolina Amazonians United for Solidarity and Empowerment (CAUSE),…

News February 18
Hot Topic and Best Buy have enhanced their employee education offerings.

Best Buy, Hot Topic Upgrade Employee Educational Benefits

Happy employees create a more successful retail environment, but one survey has found that nearly one in every two frontline employees are unhappy with their job due to low pay, inflexible hours, poor…

News February 18
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