Retail TouchPoints

Latest Posts

Best Buy Launches Creator-Curated Shoppable Storefronts

Best Buy has introduced Best Buy Creator, giving influencers large and small the ability to create personalized, curated shopping experiences featuring their favorite tech products. The program, powered by Impact.com,…

News April 8

Temu Partners with Consumer Products Testing Firm to Enhance Quality Perception

Temu has partnered with Eurofins Consumer Product Testing to support greater transparency in the discount retailer’s product safety processes and enhance quality control, helping ensure that products sold on the…

News April 8

AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First

Be honest — exactly how does your organization plan to strategically leverage artificial intelligence? The technology has captured the imagination of businesses like few others, but in the dazzle and…

Executive Viewpoints April 8

Puma Names Long-Time Adidas Exec as New CEO

Puma has tapped Arthur Hoeld, who held a range of leadership positions at Adidas for more than a quarter century, as its new CEO and Chairman of the Management Board…

News April 7

UPDATE: Klarna Delays IPO as Tariffs Roil Global Economy

[Update as of April 7, 2025] Klarna has halted its planned IPO, the Wall Street Journal has reported, as financial markets continue to deal with the disruptive impact of new…

News April 7

3D Secure – Driving Adoption for U.S. Retail

3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more and more large retailers are wanting to add it into their payments…

Executive Viewpoints April 7
The Macy's Herald Square flagship.

How Macy’s is Elevating Emerging Designers Amid Talent Pipeline Challenges

The fashion industry faces a talent shortage that is leaving landmark centers for the sector (like Manhattan) struggling to maintain their prestigious reputations. However, retailers like Macy’s have developed new…

Features April 7

GoodRx Partners with Hy-Vee to Enhance Online Prescription Shopping

GoodRx has streamlined the online prescription purchase process, launching the experience with employee-owned Midwestern supermarket retailer Hy-Vee. When a customer searching for medications on GoodRx selects Hy-Vee as their preferred…

News April 4

Herman Miller Expands Ecommerce Offering to 4 More European Countries

Furniture brand Herman Miller will add country-specific ecommerce sites in four European markets this spring. Sweden, Denmark and Spain already are live, with Finland’s site scheduled to debut on May…

News April 4
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank