Retail TouchPoints

Latest Posts

The "Well Suited" trend from Ebay's inaugural fashion Watchlist.

Inside Ebay’s Push to Become a ‘Fashion Destination’

There was a time when Ebay was effectively the only game in town for online resale, but the platform faces lots of competition today — particularly in fashion, where newer…

Features May 13

From Spectators to Players: How to Rethink Marketing During Live Sports

I grew up outside Detroit in the ’80s and ’90s, and like every school-age kid, I was convinced I was going to be the next Cecil Fielder, Isaiah Thomas, Steve…

Executive Viewpoints May 13

Ebay Debuts Agentic AI to Further Personalize Customer Experience

Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken the next step by using agentic AI to deliver real-time, hyper-personalized product…

News May 12
PostScript is taking on some of the cost of burdens to help out its retail clients.

Why One SaaS Vendor Decided to Share the Burden of Tariffs with its Retail Clients

If there’s anything we know for sure about the impact of President Trump’s tariffs thus far, it’s that the very idea of them has been incredibly disruptive to businesses of…

Features May 12

Mattress Warehouse Acquisition of Tempur Sealy-Owned Locations Puts Retailer Over the 500-Store Mark

Mattress Warehouse has officially acquired a total of 176 stores from Tempur Sealy International — 73 former Mattress Firm stores and 103 Sleep Outfitters locations — pushing the retailer above…

News May 12
A cargo ship bring imported goods.

UPDATE: U.S. and China Agree to 90-Day Tariff Pause to Negotiate

[Update as of May 12, 2025] The U.S. and China have agreed to put a 90-day hold on punishingly high tariffs as the two countries negotiate, according to reporting in…

News May 12

Sustainability is Retailers’ Golden Ticket Through Volatility

Market turbulence is hitting the retail industry hard. Faced with significant market disruptions, this would have historically been the juncture when retailers deprioritized their sustainability commitments. Instead, we are seeing…

Executive Viewpoints May 12
Herald Towers in NYC's Herald Square

Old Navy Signs Lease for New Flagship in NYC’s Herald Square

Old Navy has signed a long-term retail lease with JEMB Realty (JEMB) to build a new 55,000-square-foot flagship at Herald Towers in the heart of New York City’s Herald Square.…

News May 9
1-800-Flowers homepage

1-800-Flowers Names New CEO Amid Sales Declines, Lays Out Transformation Strategy

1-800-Flowers.com Founder Jim McCann is stepping down and The Home Depot veteran Adolfo Villagomez has been appointed as the company’s new CEO, effective May 12. The leadership shift was announced…

News May 9
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank