Latest In: News

RetailWire: Sears to Test New Online/Drive-Through Concept

It’s becoming increasingly common today for retailers to offer store pick-up as an option for consumers ordering product…

News January 29

Sephora Glosses Up Mobile Web Offering With Debut of MobileVoice Reviews App

Mobile applications continuing to gain momentum in the retail sector as Sephora and Intuit recently debuted MobileVoice, a…

News January 22
application cross-channel iPhone points retail Sears sears2go touch touchpoints usablenet

Sears Adds Appliances, In-Store Pickup Features To Sears2go Mobile App

Two months after unveiling its Sears2go mobile commerce website, Sears has added the capability for customers to browse,…

News January 22
cross-channel experience Forrester g3 G3 Communications older boomers points retail touch touchpoints web to phone x-channel xchannel

Forrester: Shopper’s Show Cross-Channel Eagerness, But Satisfaction Levels Slump

Consumers continue to migrate toward cross-channel purchase behavior, but most are not too happy about the experience. That’s…

News January 22
Accenture books-a-million circuit city cost savings David's Bridal efficiency escalate retail family dollar global retail insights Home Depot IDC microsoft NFC NRF reflexis SaaS SAS scott zucker Sears websphere

5 Key Trends From NRF Which May Separate The “Has Beens,” The “Survivors” & “Thrivers”

Against a backdrop of Gottschalks joining the ranks of retailers to file Chapter 11 and Circuit City in…

News January 16
application applications Cisco ForeSee freed g3 G3 Communications iPhone Larry Freed mobile mobile apps points productivity retail Retail TouchPoints shopper sku touch touchpoints transforming the customer experience

New Reports Show Mobile Shopping Nearing Big Impact On Store Experience

Already a competitive advantage, cross channel capabilities are about to become an even more distinct differentiator with the…

News January 16

New Consumer Loyalty Consolidation Solutions Showcased At NRF Show

Customer loyalty programs remained a hot topic of interest at the 2009 National Retail Federation’s Big Show in…

News January 15

Microsoft Tag Debut Builds Momentum For Mobile Commerce, Quick Response Marketing

Building on the early successes retailers are experiencing with short codes and other mobile marketing, a new technology…

News January 8

Amidst Apparel Slump, Aeropostale Flies High With Aggressive Approach

Although the recently wrapped holiday shopping season was a big disappointment for most retailers, especially in the apparel…

News January 8
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank