Forrester Report Finds Retail Leads Loyalty Pack, But Channel Connections Still Missing
Retail was the clear winner in last week’s Forrester customer experience report, but its author sees a lot…
News March 12
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Expansion Of MyMacy’s Puts Promise Of Localized Assortments To The Test
Macy’s recent announcement that they will be expanding the MyMacy’s initiative across the U.S. is shaping up as…
News March 12
Kohl’s, Office Max, Best Buy Dominate Advertising Awards At RAC Conference
In a year when retailers needed to pull out all of the stops to drive traffic and conversions,…
News March 5
Strategies To Drive Spending, Customer Loyalty Take Center Stage At Marketing Conference
Strategies to drive spending and increase customer loyalty took center stage at the recent Retail Advertising and Marketing…
News March 5
Taggle Brings Mobile Bids To Brick & Mortar Stores
The Concept:Taggle is a new concept designed to allow consumers in a brick-and-mortar retail store to bid on…
News March 5
New IDC Research Shows Customer Centricity Tops Retail Priorities
First the good news: 75% of retailers believe customer-centricity is a “top three success factor” for 2009 and…
News February 26
The Inbox Battle: Studies Show Paybacks Retailers See From Personalized Emails
Today’s email-savvy consumers appreciate a personalized, well-targeted email promotion, but many abandon a retailer if they have a…
News February 26
Professor Tom Davenport Advises Retailers To Cultivate Potential Benefits of Analytics
Industry experts and retailers themselves agree that most retail companies have not yet realized the full potential of…
News February 19
RetailWire: Opinions Mixed On Microsoft’s Move Into Retail Arena
Borrowing a page from Apple’s playbook, Microsoft plans to open Microsoft-branded retail stores. Although details were limited, Microsoft…
News February 19Featured
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