Macy’s, HSN, Sony Top Online Customer Satisfaction Charts From Foresee Results
Coming off the most critical selling period of the year in e-retail, U.S. retailers have been given an…
News January 28
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The Wet Seal Taps “Shop With Me” Platform to Offer Social Shopping
Apparel & accessory specialty retailer Wet Seal recently launched the Shop With Me application from Sesh, Inc., a…
News January 28Shopping to the Senses: Harnessing Consumers’ Impulse Factor
By Terri Goldstein, CEO, The Goldstein Group Editor’s Note: This is the first installment in a new monthly…
News January 28Target Uses Guest Intelligence To Drive Marketing Strategies
By analyzing customer-driven data from market basket analysis and sales by category Target Corporation is learning new ways…
News January 21How to Generate Maximum Profit Across Top-Performing Retail Categories
By Doug Erickson, EVP Global Sales & Marketing, Galleria The goal of every NFL coaching staff is to…
News January 21Do Followers & Fans Equal Loyalty: A Look Inside Retailers Strategies For Social CRM
Some retail and consumer brands now have more than one million “fans” and “followers” via social networks such…
News January 19Retail CRM Migrating To Mobile Platforms As New Solutions Digitize Card-Based Programs
One of the biggest hurdles to consumers joining and participating in retail loyalty programs is that their wallet…
News January 19Customer-Driven Innovations Front & Center At NRF’s Big Show
Earlier this week in NYC, an upbeat crowd filled the Jacob Javits Center for The National Retail Federation’s…
News January 145 Hot Concepts From NRF’s Big Show Retailers Can’t Ignore
The retail industry has some game-changing trends emerging right now–mobile, social, omni-shopper, automated upsells and pricing differentiation–to name…
News January 14Featured
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