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New Report Spotlights How Retailers Handle Social Brand Bashing

While the social sphere is highly regarded as prime real estate to strengthen customer interactions and engagement, a…

News May 20
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Shopper Insights Solution Drills Down To Uncover Sales, Buy-Rate Trends

As the retail industry continues to work to get to know shoppers on a personal level, DemandTec has…

News May 13
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5 Strategies to Optimize Assortment Based on Customer Buying Patterns

By Radhika Subramanian, CEO, Emcien Corporation Walmart’s announcement of a SKU rationalization project confirms the importance of this…

News May 13
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Solution Spotlight: Endeca Commerce Suite Taps Web 2.0 To Optimize Online Customer Experience

Concept:An Endeca-powered dynamic storefront is designed to present the most relevant and compelling content to customers, based on…

News May 13
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COLLOQUY Names Best Loyalty Marketing Initiatves

In its most recent issue, COLLOQUY magazine celebrates its 20th anniversary with a list saluting the leading loyalty…

News May 12
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Social Media Analytics Turns Customer Sentiment into Actionable Data

While many retailers may still be working to best utilize the data they currently collect —such as sales…

News May 6
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Satisfaction with Top 100 E-Retailers Rebounds to All-Time High

Satisfaction with Top 100 e-retailers rebounded from a dive this time last year, to an all-time high score…

News May 6
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Retail TouchPoints Q&A with Pehr Luedtke, CEO, PowerReviews

The power of word-of-mouth is clear in retail. As a matter of fact, 61% of people rely on…

News May 6
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Rite Aid Launches Free wellness+ Customer Rewards Program Nationwide

Rite Aid customers and patients nationwide now can sign up for Rite Aid’s new wellness+ customer rewards program…

News May 3
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