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An Ode to the Joy of Brick-and-Mortar Shopping
With all the discussion about AI this year, and there was a lot of it, it was easy…
Editor's Perspective December 23
Holiday Returns are Where Loyalty is Won or Lost
Black Friday and Cyber Monday are over. Dashboards already show who hit targets and who missed. What they…
Executive Viewpoints December 23
Bonus: A Brief Ode to the Joy of Shopping
Featuring: Nicole Silberstein, Host of Retail Remix & Editor in Chief of Retail TouchPoints As a final send-off…
Podcast December 23
Zales Opens 4 Stores in New Format, Plans 2 More in 2026
Jewelry retailer Zales has opened four stores in its new “The Edit” format, with plans to open two…
News December 22
UPDATE: TikTok Parent Agrees to Sell U.S. Operations to Investor Group
[Update as of Dec. 22, 2025] TikTok has reportedly signed on to a deal approved by President Donald…
News December 22
Instacart Settles FTC Lawsuit, Will Pay $60 Million in Customer Refunds
Instacart will refund $60 million to consumers to settle allegations brought by the Federal Trade Commission (FTC). The…
News December 22
Smarter and Faster: How Gen AI Is Already Changing In-Store Retail Operations
You walk into a large home improvement store looking for a washer assembly to fix your kitchen faucet…
Executive Viewpoints December 22
Starbucks Baristas Take Strike to Company’s Seattle HQ as Labor and Political Support Expands
Hundreds of members of the Starbucks Workers United union, who have been on strike since Nov. 13 as…
News December 19
Pacsun Plans to Open up to 35 New U.S. Stores by 2029
Youth-oriented retailer Pacsun will add to its U.S. store count for the first time in nearly two decades,…
News December 19Featured
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