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New IDC Research Shows Customer Centricity Tops Retail Priorities

First the good news: 75% of retailers believe customer-centricity is a “top three success factor” for 2009 and…

News February 26
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The Inbox Battle: Studies Show Paybacks Retailers See From Personalized Emails

Today’s email-savvy consumers appreciate a personalized, well-targeted email promotion, but many abandon a retailer if they have a…

News February 26
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Professor Tom Davenport Advises Retailers To Cultivate Potential Benefits of Analytics

Industry experts and retailers themselves agree that most retail companies have not yet realized the full potential of…

News February 19
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Mobility Moves Up Priority Scale As Retailers Look For Productivity, Sales Gains

As retailers struggle to find operating efficiencies while still maximizing revenue opportunities, demand for mobility tools are on…

Features February 19
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RetailWire: Opinions Mixed On Microsoft’s Move Into Retail Arena

Borrowing a page from Apple’s playbook, Microsoft plans to open Microsoft-branded retail stores. Although details were limited, Microsoft…

News February 19
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Valentine’s Day Promos Show Love For Innovation Beyond Price Discounts

With Valentine’s Day spending projections down to $102.50 from 2008’s $122.98 figure, according to NRF, retailers were looking…

News February 12
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Timex Makes Time to Upgrade Cross-Channel Presence, Dials In Social Commerce

If ever there was an American brand that represented the past and present of marketing its Timex. After…

News February 12
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Domino’s Delivers Cost Savings, Data Security With Install of Thin-Client POS

With customer data security and current economic concerns top-of-mind at Domino’s, the 8,200-store pizza delivery chain expedited the…

News February 12
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How Much Will Sales Slip In 2009? Analysts Anxious As Spending Plummets In January

An alarming sales slide in January for many retailers has retail analysts nervously speculating just how far consumer…

News February 6
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