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Sears Engages Online Customers With New Social CRM Tools
Focused on optimizing the online experience around its brands, Sears Holdings has taken a big step to engage…
News February 115 Consumer Spending Trends for 2010
By Robert Passikoff, Ph.D., Founder & President, Brand Keys, Inc. Niels Bohr once noted that “prediction is very…
News February 11BrainTrust Query: Lessons From the Starbucks Turnaround
By Mark Price, Managing Partner of M Squared Group Editor’s Note: This article is an excerpt from one…
News February 11ShopNBC Launches New M-Commerce Platform
ShopNBC, lifestyle brand in electronic retailing, today announced the launch of new mobile e-commerce capabilities, as well as…
News February 10Social Commerce, Demand Intelligence Among IDC’s Top 10 Retail Predictions
Focused on providing new strategies to optimize the value of IT in 2010, IDC Retail Insights unveiled its…
News February 4Harvesting Loyalty Via Facebook: Give Customers Their ‘15 Minutes of Fame’
Tapping the community vibe on Facebook, some retailers are taking a page from Hollywood’s playbook, giving their “fans”…
News February 4New Keynote Study Says Mobile Commerce Still in Infancy
Best Buy ranked number one in mobile home page performance, according to a recent study conducted by Keynote…
News February 4Abercrombie & Fitch and Hollister Go Mobile with Digby
Abercrombie & Fitch has taken its brands to the mobile channel. The retailer has enlisted mobile commerce solutions…
News February 47 Ways to Innovate During Recession
By Andrew Razeghi, Professor, Kellog School of Management, Northwestern University Moments of economic turbulence provide the unique opportunity…
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