The Latest

Filter by Topic

Filter by Type

Aberdeen crmc loyalty Retail CRM

New Research to Highlight Key Loyalty Program Objectives

In an effort to assess the increasingly important concept of customer loyalty, Aberdeen Research recently previewed its upcoming…

News March 11
circuit city crm crmc Retail CRM

Circuit City Sets Sights on Loyalty With New Payment Option

In an effort to drive customer loyalty, CircuitCity.com has launched a new payment option, the CircuitCity Preferred Account.…

News March 11
crm crmc Retail CRM

1800Flowers.com Extends Customer Engagement With Web Video Assistance

Focused on providing online customers with an enhanced service offering, 1800Flowers.com will tap Howcast’s technology to give customers…

News March 11
awards commerce media online advertising mobile apps peter glen promotion racie

Sears & JC Penney Reign Supreme at RACie Awards

As the retail industry shows “signs of life” and retailers look for new ways to acquire and retain…

News March 4
acsi ForeSee loyalty purchase recommendations subscribe

New Report Advises Retailers to “Focus on Facebook”

Although social media has been a hot button for retailers, it seems that 2010 is the year for…

News March 4
brian deagan channels email mobile viewpoints web

The Pathway to Customer-Centric Direct Digital Marketing

By Brian Deagan, Co-Founder & CEO, Knotice Approaching an audience as customers with common attributes instead of data…

News March 4
acquisition crm growth reade walgreen

Duane Reade Acquisition Could Signal More Aggressive Strategy For Walgreen

Last week’s announcement that Walgreen Co. has agreed to acquire New York-based drugstore Duane Reade, marked a major…

News February 25
adoption mCRM mobile coupon payments

New Mobile CRM Solution From Sybase 365 Tracks End-to-End Shopper Impact

Retailers and consumer goods companies looking to take their mobile marketing programs from text message through post-purchase analytics…

News February 25
american apparel operations ops rfid

RFID Rollout Helps Support Growth Plans At American Apparel

Maintaining its aggressive expansion track, American Apparel has plans to open 400 stores worldwide over the next several…

News February 24
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank