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Lands’ End, Orvis and Saks Fifth Avenue Among Top For Online Customer Service
In its 13th Annual Mystery Shopping Study, the etailing group has named nine retailers as the best performing…
News January 24Cabela’s Adds Mobile Commerce
As mobile commerce continues to expand rapidly, sporting goods retailer Cabela’s recently launched a new, mobile optimized web…
News January 21Starbucks, Disney and Guess Up The Ante With Mobile POS
With great speculation that 2011 will be the year of the “mobile wallet,” retailers continue to explore the…
News January 20Microsoft Makes A Splash With Dynamics AX, CRM 2011
Specifically targeting midsize and enterprise specialty retailers, Microsoft has announced an updated version of its Dynamics AX for…
News January 20Author Offers Key Tactics To “Empower” Store Associates & Extend Social Outreach
As retailers are tasked with delivering an integrated approach to customer service, social media has offered the opportunity…
Executive Viewpoints January 20American Apparel Implements Infor Workbrain To Better Manage Its Global Workforce
Infor, a leading provider of business application software serving over 70,000 customers, recently announced that American Apparel, Inc.…
News January 19SAS Strengthens Grocery Biz With Winn-Dixie Win
With the announcement that the Winn-Dixie supermarket chain has selected SAS Merchandise Intelligence and Customer Intelligence, SAS is…
Features January 18RedPrairie Expands Grocery Reach With Acquisition of SofTechnics
With customers including 24 of the top 75 U.S. supermarket chains, SofTechnics will help to expand RedPrairie’s reach…
News January 146 Essentials For Improving Retail Store Management With Web-Based POS
By Tom Greenhaw, Founder & CEO, Cashier Live Retailing is the cornerstone of a free market economy. It…
Executive Viewpoints January 13Featured
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