Latest In: Executive Viewpoints

Charlotte Russe digital e-commerce Fluid Inc. retail Retail TouchPoints

Charlotte Russe, a mall-based “fast fashion” retailer targeting Millennials, is familiar with these challenges. The retailer specializes in…

Executive Viewpoints September 19
crosschannel e-commerce Gene Weaver in-store shopping inventory management RedPrairie retail Retail TouchPoints RSR store operations

Achieving A Single All-Channel View Of The Customer: The Key To Countering Amazon

What is stopping retailers from delivering on consumers’ all-channel shopping expectations? According to a recent RSR report, retailers’…

Executive Viewpoints September 18
Alicia Fiorletta American Express Business Insights branding BumeBox Fashion Week Jon Fahrner luxury brands Marc Jacobs Michael Kors New York New York Fashion Week nyfw retail Retail TouchPoints shopping social media Tori Burch

Luxury Brands Give Shoppers VIP Access To New York Fashion WeekBy Alicia Fiorletta, Associate Editor Mercedes-Benz New York…

Executive Viewpoints September 12
ChoiceStream ChoiceStream CONNECT e-commerce Lauren Freedman marketing channels omnichannel online shopping personalization personalized recommendations retail Retail TouchPoints

How Can Personalized Recommendations Transcend Channels?

Omni-channel retail is here to stay. Both the promise and the challenge of commerce through multiple channels (in-store,…

Executive Viewpoints September 10
Alicia Fiorletta CrossFit nyc reebok Reebok Fit Hub retail Retail TouchPoints Uli Becker

Reebok recently unveiled a new brick-and-mortar store design concept in New York City that potentially will change the…

Executive Viewpoints September 6
bloomingdales Debbie Hauss Lowe's Macy's retail Retail TouchPoints rfid store operations Store Operations Superstar Awards

Store Operators Make Impressive StridesBy Debbie Hauss, Editor-in-Chief I have to say that I was particularly taken by…

Executive Viewpoints September 5
apple brand loyalty branding business success CMO comparison shopping ipads mobile retail Retail TouchPoints shopping behavior smartphones

Future-Proofing the In-Store Experience: Tips for Integrating Web Technologies into Retail Spaces

Online and mobile experiences have changed consumer expectations. People have grown accustomed to cookie-enabled personalization on the web…

Executive Viewpoints September 4
Alicia Fiorletta Dominique Schurman Grand Central Terminal New York nyc Papyrus retail Retail TouchPoints soho

Papyrus has successfully stood out in the competitive greeting card market by creating a compelling in-store experience. With…

Executive Viewpoints August 30
Advance Auto Parts branding content marketing creativity Customer Reviews e-commerce Essential Social Suite cus Facebook Fatima D. Lora Howard blumenthal Nancy Mamann PowerReviews Retail TouchPoints reviews tomer engagement ugg UGG Australia Ugg Creative Coucncil

What’s Content Have To Do With It? Everything! By Fatima D. Lora, Assistant EditorHave you ever read a…

Executive Viewpoints August 29
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