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Omnichannel Loyalty in Practice: How Retailers Can Maximize Brand Allegiance Among Customers

Let’s face it: the retail industry’s first-to-market acknowledgement of the world becoming an ongoing 24/7/365 omnichannel experience has…

Executive Viewpoints November 19
Charley's Grilled Subs Charley's Philly Steak Blitz customer engagement mobile restaurant retail Retail TouchPoints SMS

Charley’s Grilled Subs — a restaurant chain specializing in cheese steak sandwiches — has successfully increased engagement among…

Executive Viewpoints November 16
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Retail Industry Creates Awareness; Consumers Chip InBy Fatima D. Lora, Assistant Editor Last week, retailers offered consumers freebies,…

Executive Viewpoints November 14
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The Importance Of Shopping Small [Infographic]

Small businesses give back to the community by creating new jobs and offering consumers the ability to contribute…

Executive Viewpoints November 13
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Does the “F” in F-Commerce Stand for “Flop”?

Facebook has certainly drawn its share of grief this year. There’s the mishandled IPO and a stock price…

Executive Viewpoints November 12
e-commerce oracle retail Oracle Retail Merchandising System retail Retail TouchPoints Von Maur Von Maur Department Store

Von Maur Department Store has implemented the Oracle Retail Merchandising System suite to support same-store revenue growth as…

Executive Viewpoints November 9
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Executive Viewpoints November 7
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How Businesses Get Paid In America [Infographic]

The evolution of payments in America has been dramatic. While most consumers (60%) used cash in 1995, that…

Executive Viewpoints November 6
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Social Media In The Retail Space

Consumer technology is forever changing the shape of the retail marketplace and forcing retailers to consider how they…

Executive Viewpoints November 5
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