Is Pay-By-Face Going Too Far?
By Debbie Hauss, Editor-in-Chief I just can’t get the image of John Travolta and Nicolas Cage from the…
Executive Viewpoints July 31By Debbie Hauss, Editor-in-Chief I just can’t get the image of John Travolta and Nicolas Cage from the…
Executive Viewpoints July 31To differentiate the customer experience and offer the seamless, multichannel experience that consumers demand, retail CIOs must reliably and cost-effectively…
Executive Viewpoints July 30You don’t read a lot about how technology adoption differs based on the way various industries operate. For…
Executive Viewpoints July 30By Larry Freed, President and CEO, ForeSee Net Promoter Score, commonly referred to as NPS, was first…
Executive Viewpoints July 29Just in case you’ve been living under a rock for the last month, or have been off enjoying…
Executive Viewpoints July 26Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with…
Executive Viewpoints July 25How Loyal Is Loyal? By Kim Zimmermann, Managing Editor Just for giggles I took out my keychain to…
Executive Viewpoints July 24Over the past few months, the retail industry has started to see economic recovery with U.S. online retail…
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Executive Viewpoints July 23