Latest In: Executive Viewpoints

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Is Pay-By-Face Going Too Far?

By Debbie Hauss, Editor-in-Chief I just can’t get the image of John Travolta and Nicolas Cage from the…

Executive Viewpoints July 31
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CIOs: Learn How Managed Services Can Help Your Business

To differentiate the customer experience and offer the seamless, multichannel experience that consumers demand, retail CIOs must reliably and cost-effectively…

Executive Viewpoints July 30
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Are CPG Manufacturers Up To The Retail Challenge?

You don’t read a lot about how technology adoption differs based on the way various industries operate.  For…

Executive Viewpoints July 30
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The Evolution Of Net Promoter Score: WoMI

By Larry Freed, President and CEO, ForeSee   Net Promoter Score, commonly referred to as NPS, was first…

Executive Viewpoints July 29
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See What You Missed This Month On @RTouchPoints!

Just in case you’ve been living under a rock for the last month, or have been off enjoying…

Executive Viewpoints July 26
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Cashing In With Social Loyalty Programs

Loyalty programs, frequent buyer initiatives and punch cards have been used for decades to help retailers connect with…

Executive Viewpoints July 25
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How Loyal Is Loyal? By Kim Zimmermann, Managing Editor Just for giggles I took out my keychain to…

Executive Viewpoints July 24
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Tips For Innovating Through Automation

Over the past few months, the retail industry has started to see economic recovery with U.S. online retail…

Executive Viewpoints July 23
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Can Social Good Benefit A Retail Business?

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Executive Viewpoints July 23
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