Crafting Engaging Consumer Promotions that Click with Gen Z
Gen Z is undoubtedly revolutionizing the consumer landscape. Growing up in a digital world, this generation has distinct…
Executive Viewpoints October 28
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From Omnichannel to Polychannel: How FMCG Shopping is Changing
With COVID-19 cases dropping in 2022, shoppers returned to physical stores, including supermarkets, while maintaining some of their…
Executive Viewpoints October 25
How To Make A Website ADA Compliant
In the past five years, ADA lawsuits related to website inaccessibility have risen by over 243%, increasing from…
Executive Viewpoints October 24
RFID Technology: Enhancing Retail Efficiency While Protecting Consumer Data
In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience…
Executive Viewpoints October 23
From Startup to Enterprise: What CX Looks Like at Different Business Stages
Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to…
Executive Viewpoints October 22
Answering the $100 Billion Question: How Can Retailers Combat Refund Fraud?
Refund fraud is a significant issue for U.S. retailers, costing billions of dollars annually. In 2023, fraudulent returns…
Executive Viewpoints October 21
Is the Fear of Fraud Leading to Loss of Sales? AI Can Help.
Fraud has plagued retailers for quite some time, but the issue is now getting its time in the…
Executive Viewpoints October 18
Generative AI in a New Retail Era: 3 Areas to Focus on for Immediate Impact
According to Cognizant’s recent study with Oxford Economics, generative AI is expected to have a $1 trillion impact…
Executive Viewpoints October 17
4 Reasons to Invest in Custom Retail Lighting Schemes
While spatial planning is widely recognized as a key tool in shaping consumer behavior in brick-and-mortar environments, one…
Executive Viewpoints October 16Featured
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