Making It Work! Curbside Pickup Edition
We saw curbside pickup surge during the pandemic. But as consumers crave to get back into stores, how…
Features September 10
Latest In: TouchPoints TV
Inside GWI’s Latest Consumer Research
We all know COVID has forever changed the consumer, but in what ways? Which issues should retailers prioritize…
Features August 17
Monetizing and Personalizing UGC, Rich Media and Influencer Content
The digital world is brimming with content. Brands and retailers have more opportunities than ever to use this…
Features August 17
Using Data to Turn the “What” into the “What Now?”
Data has become the cornerstone of retail differentiation and innovation. Given the fast pace of change happening in…
Features August 17
Learning from Amazon’s Innovation-Driven Culture
Amazon’s culture has been studied and reported on for years. Many retailers have attempted to cultivate a culture…
Features August 1
Making It Work! Same-Day Delivery Edition
Omnichannel retailers that want to exceed shopper expectations and maximize revenue results should look no further than the…
Features August 1
Putting Agility into Action to Drive Store Experience Innovation
Retailers are looking for ways to respond more quickly and effectively to consumers’ in-store behaviors and preferences. But…
Features July 19
Making Sense of the Evolved Digital Commerce Landscape
Is the shift to digital a one-way door or will ecommerce go back to pre-pandemic levels? Which categories…
Features July 15
A Culture-First Approach to Digital Service & Experience
Innovative brands and retailers look at service as a revenue-driving part of the organization, and commit to creating…
Features July 13Featured
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