Latest In: Store Operations

Ace Hardware crm Retail TouchPoints SAP solutions Supply chain

Ace Hardware Improves Audits, Order Management With SAP

Ace Hardware’s commitment to the SAP solution portfolio has been paying off for the 4,100-store cooperative since the…

News February 3
CEO customer service in-store experience inventory Kmart Lou D'Ambrosio margins Mickey Klein product assortment

Sears Holdings Corp. Closes Sears And Kmart Locations Due To Poor Holiday Results

While some retailers experienced increased sales during the 2011 holiday season, Sears Holdings Corp. is closing up to…

News January 26
supporting thousands of locations around the globe

Best Buy Improves In-stocks Up To 4%, Decreases Inventory Levels

Constant replenishment, disparate forecasting systems and cumbersome data volumes challenge even the best retailers to accurately predict customer…

News December 21
Customer loyalty IBM loss prevention motorola Sales and Marketing SCOPIX Verlin Youd video analytics

Video Analytics Solutions Help Retailers Optimize Customer Service And Workforce Management

Best-in-class retailers are leveraging video analytics to better strategize workforce management and optimize customer engagement initiatives in-store. During…

News December 9
Manhattan Associates Retail TouchPoints upgrade Warehouse Management

Parlux Increases Warehouse Efficiencies, Reduces Labor Costs By $60,000 With Manhattan Associates

As a result of a warehouse management system upgrade from Manhattan Associates (MA), Parlux Fragrances reported a 25%…

News December 6
customer demand customer satisfaction Gander Mountain markdown merchandising pricing pricing strategies Revionics sporting goods

Gander Mountain Adopts Revionics Price Optimization To Boost Customer Satisfaction And Sales

Retailers must maintain consistent pricing, markdown and promotion strategies across stores and channels to meet the needs of…

News October 24
cell phones kiosk mobile motorola scanner smartphones

Motorola Mount Imager And Micro Kiosk Speed Service, Strengthen Loyalty

Mobile technology is developing so rapidly that it is becoming a prime tool for speeding service and increasing…

News October 3
crm GNC JDA Software Oracle point of purchase QR Codes shopper engagement ShopperSense The Goldstein Group touch points

Private Label Growth, Innovative Technologies Fuel In-Store Shelf Strategies

Empowered, savvy shoppers are leveraging a variety of technologies and tools to make smarter shopping decisions every day…

News September 15
ACE grocery IBM pos Retail TouchPoints Smarter Checkout smarter commerce Winn Dixie

Winn-Dixie Implements 6,000 IBM POS Units To Improve Customer Service, Speed Checkout

Southeastern grocer Winn-Dixie is replacing its outdated IBM POS solution with 6,000 new SurePOS 700 systems in 484…

News August 29
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank