Beyond the Transaction: How Customer Experience Fuels Loyalty in Convenience Stores
A select group of super-regional convenience store chains including Wawa, Sheetz, QuikTrip and Kwik Trip are reinventing the…
Executive Viewpoints December 15
Latest In: Store Operations
L.L.Bean Shares Retail Expansion Plans for 2026 and 2027
Physical retail is "an essential part of our growth strategy," said L.L.Bean Chief Retail Officer Greg Elder.
News December 12
Uber Direct Partners with Shopify to Integrate On-Demand Delivery Options for Merchants
Shopify Plus merchants in the U.S., Canada and France can now embed multiple delivery options into their checkout…
News December 12
How Smart Shelves are Enabling Real-Time Customer Experiences
Over the past five years, retail has undergone a significant transformation, driven by shifts in consumer behavior, evolving…
Executive Viewpoints December 12
Month-Long Starbucks Barista Strike Grows to 130 Cities
[Update as of Dec. 11, 2025] The Red Cup Rebellion, an ongoing strike by baristas organized by the…
News December 11
Office Depot Officially Goes Private in $842 Million Acquisition
[Update as of Dec. 11, 2025] The ODP Corporation, parent company of Office Depot and Office Max, has…
News December 11
Building Safer Retail Workplaces: AI, Mental Health and Heat Safety
Workplace incidents including injuries, illnesses and near-misses cost U.S. companies $50.87 billion annually, according to recent research from…
Executive Viewpoints December 11
Sephora’s Beauty ‘Multiverse’ SEPHORiA Returns to LA in 2026
Sephora will bring its immersive beauty experience, SEPHORiA, to Los Angeles for the first time since 2019. The…
News December 10
TJ Maxx Superfan Rituals Inspire ‘Maxxinista Express’ Holiday Bus Tour
TJ Maxx has revved up the Maxxinista Express, a holiday-themed double-decker bus that will take brand superfans in…
News December 9Featured
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