Latest In: Retail Innovation

How Flip is Flipping the Script on Influencer Marketing by Making Actual Customers its Stars

Online shopping has existed for 40 years or so now, depending on what starting point you use, and…

‘The Spotify of Fashion’: A Look Inside the New Shopping Platform from the Founder of True Fit

These days it seems that facilitating discovery is the holy grail of ecommerce. Countless companies both big and…

Serta Simmons Names New C-Level Marketing and Innovation Execs

Serta Simmons Bedding (SSB) has gone outside its own ranks for its latest executive appointments. The brand named…

AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers

Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll…

The Future Of Connected Commerce is in Chicago

Best Buy Battles E-Waste with Recycle-by-Mail Technology Boxes

Best Buy will simplify responsible recycling of tablets, cords, keyboards and other electronics with a nationwide pilot of…

Why Tanger Outlets’ CEO Wants to be Less ‘Operator’ and More ‘Curator’

Editor’s note – April 13, 2023: Senior Editor Dorothy Crouch conducted this interview on November 10, 2022. Shopping…

Myos Pet Increases AOV 23% with ‘Conversational Commerce’ Service

More than 66% of U.S. households own a pet, according to the APPA National Pet Owners Survey. These…

#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s…