How Household Essentials are Helping Amazon (Finally) win Grocery
This is the first story in a two-part series. The second installment continues here. Amazon made its name…
Features August 12
Latest In: Omnichannel Alignment
Kroger Debuts Tool to Access Teacher-Specific Back-to-School Shopping Lists
Kroger has introduced the Kroger Back to School List, an online tool that provides parents with access to…
News July 28
Are your Physical Stores Unknowingly Alienating 1 in 5 of your Customers?
15% to 20% of the global population is said to be neurodivergent. Though variations still exist from country…
Executive Viewpoints July 23
American Eagle Leverages Expanded, Shoppable ‘Snap Map’ Listings for Back-to-School
They say location is everything in retail, and so American Eagle is leveraging Snap Map — the Snapchat…
News July 14
Beyond Design: How Smart UX Drives Retail Ecommerce Success
In today’s competitive retail ecommerce landscape, where consumer expectations are shaped by experiences from major retailers and marketplaces,…
Executive Viewpoints July 11
From Store #1 to Store #300, Warby Parker Keeps its Eyes on the Prize
Step into a time machine and travel back 15 years, to the debut of (then) digital pure-play eyewear…
Features July 8
When it’s Not the Customer: How Your System Drives Cart Abandonment
Cart abandonment is often blamed on user behavior such as distractions, hesitation, or second thoughts. But my experience…
Executive Viewpoints July 7
Salesforce Global Holiday Forecast: AI Will Drive $1.6 Trillion in In-Store Sales
AI already has affected shopping habits for large numbers of consumers, and its ability to make hyper-personalized product…
Features July 2
How ‘Process Mining’ Refines Ikea’s Rich, Plentiful Data so it Can be Put to Use
Last year, 650 million people across 30 countries visited an Ikea store, and the company’s website attracted more…
News June 26Featured
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