Latest In: Omnichannel Alignment

Featured UrbanStems Zendesk

How UrbanStems Leverages AI to Manage Peak-Season Customer Service

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into…

Features May 13
Cart.com Misen ModCloth order management Supply chain third-party logistics
Two digital-first brands, Misen and ModCloth, are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations.

ModCloth and Misen Outsource Omnichannel Fulfillment Operations

Two digital-first brands, Misen and ModCloth, are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations.…

News May 9
alcohol delivery DashPass delivery app delivery service doordash Featured local commerce membership program restaurant delivery Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024)
DoorDash app shopping experience.

How DoorDash is Growing by Advancing its ‘Local Commerce’ Mission

When DoorDash launched in 2013, it was all about restaurant delivery. Now, in addition to dinner from the…

Features May 7
brand collaborations Cat & Jack hudson's bay Target
Target is collaborating with Target to bring its popular kids brand, Cat & Jack, to its ecommerce site and stores.

UPDATE: Hudson’s Bay Expands Wholesale Agreement with Target

[Update as of May 6, 2024] Hudson’s Bay shoppers have been buying more children’s apparel, boosting basket sizes…

News May 6
Featured influencer marketing marketing product strategy Rebecca Minkoff retail innovation retail innovation conference Retail ThinkTank (2024) Retail ThinkTank: Business Agility & Innovation (2024) Retail ThinkTank: Featured in Business Agility & Innovation (2024) store of the future
Ahead of her keynote at the Retail Innovation Conference & Expo on June 6, Rebecca Minkoff shares how she has embraced value and the art of pushing limits.

How Rebecca Minkoff is Feeding her Risk-Taking Addiction

Rebecca Minkoff doesn’t just like taking risks — she’s addicted to it. “It’s all about pushing myself out…

Features May 6
authentic brands group Forever 21 happy returns Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) return in store returns SHEIN
A Shein customer makes a return at Forever 21.

Shein Shoppers can Now Make Returns at Forever 21

Popular shopping app Shein has expanded its partnership with Forever 21 to allow its customers to return orders…

News May 1
eBay small business small business growth Up & Running Grants program
For the fifth year, Ebay is awarding $500,000 to small businesses with its Up & Running Grants program.

Ebay ‘Up & Running’ Grants Program Awards $500K to SMB Sellers

For the fifth year, Ebay is awarding $500,000 to small businesses with its Up & Running Grants program.…

News April 29
BARK customer experience Featured pet industry trends pet retail PetSmart product innovation Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) Target
Bark Chief Revenue Officer Suzanne McDonnell shares details on how the brand is using data to create product and experiences that pups (and their parents) love.

How Bark is Creating Products and Experiences that Pups (and Pup Parents) Love

Americans spent $136.8 billion on their pets in 2022, up from $123.6 billion in 2021, according to the…

Features April 26
#RICE24 baublebar community convos Featured leadership lessons
BaubleBar Co-founder and CEO Amy Jain shares how the brand started as a small idea and has become a beloved jewelry brand for some of the most fashionable celebs.

#RICE24 Community Convos: Amy Jain, Co-founder & CEO, BaubleBar

Features April 24
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