Mystery Shopper Research Uncovers Improvements In Cross-Channel Marketing
By stepping out of the office and into the stores, the e-tailing group captures unique insights into successful…
News September 25
Latest In: Omnichannel Alignment
New Solutions Automate The In-Store Experience With X-Channel Insights
Personalization, product comparisons and content management are features commonly associated with the e-commerce channel. These and other shopping…
News September 18
Reality Bites: Retailers Need Cross-Channel Tools To Overcome Bleak Holiday Outlook
Several research reports released last week showed the undeniable reality check that awaits retailers this holiday season. Most…
News September 18
Circuit City Grabs An EDGE By Incorporating Multi-Channel Intelligence Into Tablet PCs
Looking to improve the shopping experience and stand apart from its competitors, Circuit City is betting a lot…
News September 11Brand Keys CEO: Gap’s Soft Comp Store Sales Indicative Of Wider Branding, Cross-Channel Failures
Gap Inc. posting an 11% same store sales drop for the month of July wasn’t a huge shock…
News September 4
Rich Internet Apps (RIA)s Give Retailers New Window Into Customer Experience
Customers may see them as cool new technologies that offer different views of products and shopping carts. But…
News August 28Strategies to Optimize Cross-Channel Engagement With Mobile and Email Marketing
Industry experts share insights at Customer Engagement Conference Creating a sense of shopping urgency, offering exclusive online engagement,…
News August 21
Crowdsourcing: New Retail Concepts Give Power to the People
By Tom Ryan, RetailWire Editor’s Note: This article is an excerpt from one of RetailWire’s recent online…
News August 7
Mandee Targets Young Consumers With In-Store Texting Promotion
On a busy Saturday at young women’s’ apparel retailer Mandee, I didn’t expect much more from the…
News August 1Featured
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