Latest In: Omnichannel Alignment

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Mystery Shopper Study Shows Etailers Sacrifice Service For Cost Containment, Efficiencies

Top Performing WebsitesEtailing Group CustomerExperience Index Although online sales continued to outpace brick-and-mortar sales in 2009, online retailers…

News February 11
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ShopNBC Launches New M-Commerce Platform

ShopNBC, lifestyle brand in electronic retailing, today announced the launch of new mobile e-commerce capabilities, as well as…

News February 10

The Wet Seal Taps “Shop With Me” Platform to Offer Social Shopping

Apparel & accessory specialty retailer Wet Seal recently launched the Shop With Me application from Sesh, Inc., a…

News January 28

Customer-Driven Innovations Front & Center At NRF’s Big Show

Earlier this week in NYC, an upbeat crowd filled the Jacob Javits Center for The National Retail Federation’s…

News January 14
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Office Max, Crate & Barrel Lead List Of Mobile Commerce Sites Hitting For Holiday Rush

If there are still lingering doubts about the role mobile devices will play in the retail environment, this…

News December 17
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Holiday Sales Continue Cyber Shift, Helping Strong Cross Channel Players

Black Friday has traditionally been the bellwether day for the holiday for the holiday season, with the foot…

News December 10
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Runa Unveils Conversion Marketing App Designed To Tailor Pricing, Promos

Designed to enable retailers to offer customers real time individualized pricing incentives online, Runa announced today the release…

News November 19
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Cross-Channel Promos Look To Drive Share Gains As Holiday Sales Rebound

There may be some holiday cheer after all this season, as some retailers and analysts have seen some…

News November 12
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Urban Outfitters Selects Sterling For Cross Channel Initiative

As part of a corporate initiative to improve customer service by replacing legacy systems, Urban Outfitters, Inc. has…

News November 9
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