Latest In: Digital Commerce

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The AI Shopping Revolution is Here. Retailers have Three Choices.

ChatGPT and Perplexity are building checkout systems. Soon enough, consumers will complete purchases without ever leaving their AI…

Executive Viewpoints January 5
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Ahold Delhaize to Close 6 Centralized DCs as Store-Based Fulfillment Flourishes

By the end of Q1 2026, Ahold Delhaize USA will shutter a centralized ecommerce fulfillment center in Manassas,…

News January 2
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Save Mart stores now have Amazon returns kiosks.

Amazon Returns Kiosks Debuting Chainwide at Save Mart Banners

The Save Mart Companies has rolled out Amazon return kiosks across 140 Save Mart, Lucky and FoodMaxx banners…

News December 31
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Turning Screens into Storefronts: The Rise of Shoppable Video

Shoppable video has helped evolve the digital video landscape from passive viewing into active buying. From QR codes…

Executive Viewpoints December 31
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Why Smaller, Smarter AI Models are Giving Retailers an Edge

Retailers aren’t just experimenting with AI chatbots anymore — they’re giving algorithms real agency. About 43% of retailers…

Executive Viewpoints December 30
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Standing Out at NRF 2026: Why Handwritten Notes Still Win in an AI-Driven Retail World

As the busiest shopping season comes to a close, vendors across retail technology, marketing services and in-store innovation…

Executive Viewpoints December 29
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DoorDash-ChatGPT Integration Combines Recipe Inspiration with Practical Grocery Lists

DoorDash is the latest platform to enable key elements of the shopping journey within ChatGPT consumer sessions, via…

News December 26
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ChatGPT Instant Checkout has arrived

What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers

[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its…

Features December 25
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Honda, Todd Snyder and now Tractor Supply: Who’s Next? Privacy Fines Put Retail Reputation at Risk

The California Privacy Protection Agency (“CPPA”) just fined Tractor Supply $1.35 million under the CCPA, its largest retail…

Executive Viewpoints December 24
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