Amika Chatbot Upgrades Hair Care Retailer’s Upselling Capabilities
Direct shopper interactions are a powerful sales driver, even online: fielding questions directly and offering specific product suggestions…
Features July 24
Latest In: Digital Commerce
Why Retailers Are Leveraging AI To Empower Their Remote Contact Centers
To curb the spread of COVID-19, states across the U.S. mandated the closure of “nonessential” businesses. More than…
Executive Viewpoints July 24
Ascena Bankruptcy Filing Could Lower Company Debt By $1 Billion
With its voluntary Chapter 11 filing today, Ascena Retail Group, parent company of brands including Ann Taylor, LOFT…
News July 23
Catchpoint Adds User Sentiment Monitoring To Its Platform
Catchpoint, a digital experience solution provider, has added a “user sentiment” capability to its monitoring platform. The option…
News July 23
Facebook Shops And The Rise Of Social Commerce
Facebook recently announced the launch of Facebook Shops. This is a timely offering that could help small businesses…
Executive Viewpoints July 23Tapestry CEO Resigns Amid Sexual Misconduct Allegations
Jide Zeitlin, who was named CEO of Tapestry in September 2019, has stepped down amid allegations of an…
News July 22
How Online Retail Can Maximize Google Search In Uncertain Times
The uncertainty created by COVID-19 and the gradually loosening lockdowns mean it’s harder than ever for online retailers…
Executive Viewpoints July 21
Walmart Debuts Shopping Service Within Yahoo Mail
Without leaving their email inboxes, Yahoo Mail users will now be able to browse, add to cart and…
News July 20L.L.Bean Expands Distribution To Staples, Nordstrom And Scheels
L.L.Bean will be selling its branded products at Staples, Nordstrom and sporting-goods store Scheels. With the back-to-school season…
News July 20Featured
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