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What makes an eCommerce Web site a success? Obviously you must have a differentiated, quality product or service…
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September 24
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Aeropostale, Family Dollar and Sam’s Club are three of the retailers “almost certain” to see sales increases over…
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March 26
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Retail was the clear winner in last week’s Forrester customer experience report, but its author sees a lot…
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March 12
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Macy’s recent announcement that they will be expanding the MyMacy’s initiative across the U.S. is shaping up as…
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March 12
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In a year when retailers needed to pull out all of the stops to drive traffic and conversions,…
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March 5
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Strategies to drive spending and increase customer loyalty took center stage at the recent Retail Advertising and Marketing…
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March 5
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The Concept:Taggle is a new concept designed to allow consumers in a brick-and-mortar retail store to bid on…
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March 5
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First the good news: 75% of retailers believe customer-centricity is a “top three success factor” for 2009 and…
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February 26
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Today’s email-savvy consumers appreciate a personalized, well-targeted email promotion, but many abandon a retailer if they have a…
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February 26