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The Bottom-Line Cost Of Poor Customer Service

By Alicia Fiorletta, Senior Editor Ensuring great customer service and experiences is definitely vital during the competitive holiday…

Executive Viewpoints December 4

Judge Orders Tariff Refunds Following Supreme Court Ruling

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Exclusive Q&A: Why Retailers Should Leverage the Power of Dynamic Pricing

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Target’s 2026 Plans: $2 Billion Increase in Ops and Capital Investment Plus 30 New Stores

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The 'Runway to the Future' catwalk utilized AI from start to finish.

Topshop Hosts AI-Driven Shoppable Runway Show with Help from PayPal, Google Cloud

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JD Group CEO Régis Schultz at the NRF Big Show.

Retail Remix Deep Dive: AI’s Next Chapter in Retail — Scale, Security & Strategy

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State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

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Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

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The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

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Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

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Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Resources

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Latest In: switching

The Bottom-Line Cost Of Poor Customer Service

Featured

Judge Orders Tariff Refunds Following Supreme Court Ruling

Exclusive Q&A: Why Retailers Should Leverage the Power of Dynamic Pricing

Target’s 2026 Plans: $2 Billion Increase in Ops and Capital Investment Plus 30 New Stores

Topshop Hosts AI-Driven Shoppable Runway Show with Help from PayPal, Google Cloud

JD Sports CEO: American Retail Buyers Have Been Acting Like ‘Order Takers’

Latest Podcasts

From Overstock to Opportunity: How B-Stock Powers Inventory’s Second Life

Inside the World’s Most Interesting Stores with Jack Stratten

How Fabletics Hit $1B and What’s Fueling Its Next Phase of Growth

Inside Google Cloud’s Vision for the AI Era

Retail Remix Deep Dive: AI’s Next Chapter in Retail — Scale, Security & Strategy

Latest Resources

State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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