Customer Service Remains Critical For Smartphone Buyers
Smartphone and tablet users in the U.S. consider customer service and after-sales service to be paramount throughout the…
News September 1
Latest In: shopper experience
GameStop Begins Chain-Wide Beacon Deployment
Beacon technology can help retailers better understand consumers’ path-to-purchase and, in turn, deliver more relevant offers and messages…
Features August 27
Food Lion Launches New Shopping Experience In 31 Stores
Food Lion unveiled its new shopping experience for customers in 31 stores in the greater Wilmington, N.C. market.…
News August 22Steve Madden Personalizes Shopping Experiences With Certona
Steve Madden, a marketer and designer of footwear and accessories, has selected Certona to deliver personalized retail shopping…
News July 15
Four Ways To Create A User-Friendly Retail Space
A customer’s experience in how user-friendly and accessible a location is can be the differentiating factor in a…
News April 28
40% Of Retailers Cite Technology Integration As Omnichannel Hurdle
In order to create a seamless, consistent experience across all channels and touch points, retailers need to integrate…
News April 2173% Of Consumers Demand Individualized Shopping Experiences
Shoppers today are only most loyal to the brands and retailers that offer access to commerce from anywhere…
News March 25Adding Value To The Shopper Experience With Big Data
You may not have directly felt the impact of big data, but make no mistake, it’s already having…
Executive Viewpoints May 22Featured
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