The Delicate Art Of Delivering A Personalized Experience
According to Gartner, less than 10% of top retailers in the U.S. believe they are highly effective at personalization,…
Executive Viewpoints August 2
Latest In: shopper experience
67% Of Consumers Still Label Facial Recognition Technology As ‘Creepy’
As many of 79% of U.S. consumers are fine with the idea of scanning a product on their…
News August 2
Fovo Personalizes Shopping Experiences For Women Based On Shape, Not Size
Perhaps the biggest predicament when shopping online for apparel is buying the right size that fits. Regardless of…
Features July 21
New Ways Tech Can Reinvent The Shopping Experience
To some degree, there’s no need to visit a brick-and-mortar store in 2016. In sections of New York…
Executive Viewpoints July 19
Fully Committed: A One-Man Customer Service Nightmare
The hip-hop musical Hamilton, with its enormous and diverse cast, nabbed all the top prizes at the Tony Awards Sunday night.…
Editor's Perspective June 14
Millennials, Gen Z Value Brick-And-Mortar More Than Older Peers
Although Millennial and Gen Z shoppers have been raised with Internet connections, they still appreciate a fulfilling trip…
News May 9
How Mobile Is Reshaping the Entire Shopping Experience
A data explosion has already been reshaping the retail industry as companies bring together point-of-sale data, web site…
Executive Viewpoints March 29
54% Of U.S. Consumers Ready To Abandon Retailers That Can’t Meet Delivery Demands
If retailers aren’t up to speed on the digital demands of consumers, they better step up their game.…
News March 22
Retailers Must Embrace Digital Technologies To Optimize The Store Experience
The retail experience, regardless of channel, is now largely driven by the merchant’s analysis and interpretation of consumer…
News January 12Featured
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